Terms & Conditions
Wine Specific Conditions
Legal Requirements:
You must be 21 years of age or older, to order or receive alcoholic beverages from (Grown Folks Company). Receipt of shipments containing alcoholic beverages requires the signature of a sober adult (a person 21 years of age or older who is not intoxicated). Wines purchased from (Grown Folks Company) are not for resale, and are for personal consumption only.
Unfortunately, regulations restrict us from shipping alcohol to PO Boxes or APO/FPO addresses.
Minimum Purchase:
At this time, orders can be placed with a minimum of 2 bottles.
Taxes & limitations:
Individual state regulations for taxes and limits do apply.
States Authorized for Direct Shipment:
We use a third party for the sale and shipment of our products. Please note, the following states do not permit direct shipment, and as such we do not have the ability to ship directly to these states (Arkansas, Delaware, Mississippi, Rhode Island, South Dakota, Utah).
Third-Party Payment Processing:
WE DO NOT PROCESS PAYMENTS. They provide us with the online e-commerce platform that allows us to sell our products and services to you and your use of the site and services of Vinoshipper as may be designated from time to time is governed by Vinoshipper’s policies. You authorize Vinoshipper to store and continue billing your specified payment method (e.g., credit card) even after such payment method has expired, to avoid interruptions in your products or services and to facilitate easy payment for new products or services. All information that you provide us and/or Vinoshipper in connection with a purchase or other monetary transaction interaction related to your products or services must be accurate, complete, and current.
Redirected shipments:
Once shipped, if you need to change shipping destination for your order, you will be responsible for the cost associated with any additional shipping costs & taxes applied to your purchase. Please note that a shipment is not able to be directed to another state once in transit.
Tracking:
Shipping tracking numbers are provided so you are aware of when a shipment is due to be delivered and can arrange for an adult of 21 years of age older to be available to sign for the package.
Delivery:
New Orders are processed once a week and shipped via UPS from California. While we are able to provide you with a tracking number, we do not have control over when the package will be delivered. Therefore, UPS is held liable for all deliveries and are required to have a digital signature on file as proof of delivery.
Lost Packages:
You should reach out directly to hello@drinkgrownfolks.com to help locate a package. A lost package investigation will need to be opened. If the package is deemed as lost, it will be replaced.
Returns:
Returns are only allowed in California if the item is spoiled or unfit for consumption. If this applies to you, please send an email to hello@drinkgrownfolks.com to arrange for the return of corked or flawed products.
Wine is a Delicate Commodity:
Wine is a perishable commodity. Wine does not like extremes of temperature: hot humid summer and cold winter weather may adversely affect the condition of your wine during shipment. Grown Folks is not responsible for, and will not replace wine that is damaged by extreme weather conditions during shipment. When your wine order is picked up by the common carrier for delivery, responsibility for the wine becomes the responsibility of the purchaser.